Question 1

Do I need a developer or access to my website code?

Accepted Answer

No. Enter your domain, get a private preview, and go live with a short DNS step when you’re ready. No FTP, plugins, or code edits.

Question 2

What kind of website or domain do I need?

Accepted Answer

Any site you already run (WordPress, Wix, Shopify, Webflow, Squarespace, or custom HTML), as long as you control the domain’s DNS. Free hosts without your own domain (like username.github.io) usually won’t work.

Question 3

Will this slow down my website?

Accepted Answer

No. Your main site stays where it is. Wavionet adds the button and tracking on the preview or live hostname through a lightweight edge layer. It doesn’t rebuild or replace your pages.

Question 4

What's included in the free trial?

Accepted Answer

7 days, 1 website, 1,000 visitor events, WhatsApp, Website bot (20 messages), and a starter studio kit. No credit card to begin. Upgrade anytime to keep going after the trial.

Question 5

What is the Website bot?

Accepted Answer

Visitors ask questions on your site and get answers from your notes and optional PDF/text docs. Free includes 20 messages/mo; Starter 200 and Pro 500 (~1 message ≈ 1k AI tokens), with optional top-ups.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. No long-term contract. Cancel in Billing whenever you want. You keep access until the end of the paid period, then you won’t be charged again.

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